• Client: EPS Learning
  • Services: 3PL Fulfillment, Inventory Transfer, Kitting, Systems Integrations
  • Industry: K-12 Literacy Materials
  • Location: Chicago, IL

Challenge

EPS Learning faced a pivotal moment when separating from its parent company. The transition required moving extensive inventory out of the parent company’s facility under tight timelines while maintaining uninterrupted service for institutional and distribution customers. With a diverse SKU count, seasonal peaks, and complex fulfillment requirements, EPS Learning needed a 3PL partner capable of handling both the immediate operational shift and future scalability. Time was critical, and the company, with the help of a consulting firm, needed a solution that could integrate seamlessly with existing ERP and WMS systems and keep pace with demanding public school system schedules.

 

“When we needed a 3PL partner to step in during a critical transition, Symbia delivered beyond expectations. They managed an enormous inventory move, two complex system integrations, and took on our kitting needs with remarkable precision. Their team communicated openly, adapted quickly, and made what could have been a disruptive process feel seamless.” — Steven Guttentag, CEO, EPS Learning

Solution

Symbia Logistics emerged as the clear choice due to its strategic Chicago location, extensive warehouse network, and proven ability to scale. In just two phases, Symbia orchestrated the transfer of ninety-nine tractor-trailer loads from New Hampshire to Chicago with minimal customer impact. The team executed two separate system integrations—first from the parent company’s platform, then into the EPS Learning environment—ensuring data accuracy and operational continuity. Symbia’s kitting and packaging services enabled EPS Learning to offload complex assembly tasks, relying on precise communication and shared visual references to achieve flawless execution. The geographic “center of gravity” advantage streamlined inbound and outbound logistics, including international shipments.

Outcomes

Through a collaborative approach, EPS Learning and Symbia overcame early challenges and built a resilient logistics framework. The partnership enhanced operational efficiency, reduced fulfillment complexity, and positioned EPS Learning for growth. EPS Learning’s customers, ranging from public school districts to distributors and overseas buyers, experienced seamless service despite the transition. The relationship continues to generate creative solutions, driving efficiencies across the supply chain while freeing the client to focus on their mission to advance literacy as the springboard to lifelong learning and opportunity.